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Last Updated: January 1, 2026

At Better Basics Store, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We collect personal information you voluntarily provide when creating an account, placing an order, subscribing to our newsletter, or contacting support. This may include your full name, email address, phone number, shipping/billing address, and payment details.

2. How We Use Your Information

We use your information to process and deliver orders, send confirmations and updates, provide customer support, improve our services, personalize your experience, and send promotional offers (only with your consent).

3. Information Sharing & Protection

We do not sell or rent your personal information. We share necessary data only with trusted payment processors, shipping partners, and service providers for order fulfillment. All partners maintain strict confidentiality.

4. Data Security

We implement advanced security measures including encrypted transactions and secure servers to protect your personal and payment information.

5. Cookies & Tracking

We use cookies to enhance site performance, analyze traffic, and personalize content. You may disable cookies through your browser settings at any time.

6. Contact Us

Questions about this Privacy Policy? Contact us at privacy@betterbasicsstore.info.

Effective Date: January 1, 2026

Welcome to Better Basics Store. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service.

1. Acceptance of Terms

By browsing, registering, or purchasing from Better Basics Store, you acknowledge that you have read, understood, and agree to these terms.

2. Use of Website

You may use our website for personal, non-commercial shopping purposes only. Any misuse, unauthorized duplication, or fraudulent activity may result in account termination.

3. Product Information & Pricing

We strive to ensure accurate product descriptions and pricing. Better Basics Store reserves the right to correct errors, update information, or cancel orders if inaccuracies occur.

4. Limitation of Liability

Better Basics Store shall not be liable for indirect, incidental, or consequential damages arising from the use or inability to use our services or products.

5. Governing Law

These Terms shall be governed in accordance with the laws of the USA. Disputes shall be resolved within the courts of that jurisdiction.

30-Day Hassle-Free Returns

Customer satisfaction is our priority. We offer a 30-day return policy from the date of delivery.

Eligibility for Returns

Items must be unused, in original condition, and in original packaging with proof of purchase.

How to Start a Return

Email returns@betterbasicsstore.info with your order number and reason for return. We'll respond within 24 hours with return instructions.

Refund Process

Once we receive and inspect your return, approved refunds are processed within 5–7 business days to your original payment method.

Non-Returnable Items

Perishable goods, opened food items, personal care products, digital downloads, and gift cards are non-refundable.

Exchanges

Defective or damaged items may be exchanged for the same product. Contact us for assistance.

Late or Missing Refunds

If you haven't received a refund after 10 business days, please check with your bank first. Then contact support@betterbasicsstore.info.